At Codex Packaging, accessible from Codexpackaging.com , we are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, mobile platform, or use our custom packaging services across various industries worldwide.

1. Scope of This Policy

This policy applies to all users of Codex Packaging globally. Whether you are a small business owner in the USA or a large-scale manufacturer in Europe, we adhere to strict data protection standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

To provide premium custom packaging solutions, we collect the following types of data:

• Personal Identification Information: Name, email address, phone number, and job title.
• Business Information: Company name, Tax ID/VAT number (for B2B orders), and physical business address.
• Order & Design Data: Custom dimensions, artwork files (PDF, AI, PSD), structural requirements, and previous order history.
• Technical Data: IP address, browser type, device information, and time-zone settings collected via cookies and log files.
• Financial Data: Payment details are processed via secure PCI-DSS compliant gateways. We do not store your credit card numbers on our local servers.

3. How We Use Your Information

Codex Packaging uses your data for the following legitimate business purposes:

• Order Fulfillment: To process, manufacture, and ship your custom boxes, mailers, and displays.
• Quality Assurance: To ensure artwork and specifications meet your industry-specific standards (e.g., Food & Beverage, Cosmetics, Pharmaceuticals).
• Communication: To send digital proofs, tracking updates, and respond to quote requests.
• Marketing & Optimization: To analyze website traffic and send personalized offers (only if you have opted-in).
• Fraud Prevention: To detect and prevent unauthorized transactions or security breaches.

4. Industry-Specific Data Handling

We understand that different industries have unique requirements. We treat data from the following sectors with specialized care:

• Pharmaceutical & Healthcare: Ensuring sensitive branding and labeling information remains confidential.
• Food & Beverage: Keeping record of material certifications (e.g., Food-Grade status) linked to your account.
• Luxury & Retail: Protecting exclusive designs and structural prototypes from unauthorized disclosure.

5. International Data Transfers

Codex Packaging operates globally. Your information may be transferred to and maintained on computers located outside of your state or country where data protection laws may differ. By using our site, you consent to the transfer of information to our global production hubs, ensuring the same level of protection is maintained.

6. Third-Party Disclosures

We do not sell, rent, or trade your personal data. We only share information with:

• Logistics Partners: Trusted carriers like FedEx, DHL, and UPS to deliver your goods.
• Payment Processors: Secure gateways (Stripe, PayPal, etc.) to handle transactions.
• Legal Authorities: Only when required to comply with law enforcement, subpoenas, or government regulations.

7. Data Retention & Security

• Retention: We keep your design files and order data for a period of 5 years to facilitate easy re-ordering, unless you request deletion.
• Security: We utilize 256-bit SSL Encryption for all data transmissions. Our internal systems are protected by advanced firewalls and restricted access protocols.

8. Your Rights (Global Compliance)

Depending on your jurisdiction (GDPR/CCPA/PIPEDA), you have the following rights:

• Right to Access: Request a digital copy of all personal data we hold.
• Right to Rectification: Request correction of any inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request the permanent deletion of your data.
• Right to Opt-Out: You can unsubscribe from marketing emails at any time via the "Unsubscribe" link.

9. Cookies and Tracking

We use cookies to enhance user experience, remember your cart items, and provide "Vibe Coding" or AI-driven design suggestions. You can manage your cookie preferences through your browser settings, though some site features may become unavailable.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

11. Changes to This Policy

Codex Packaging reserves the right to update this Privacy Policy. Any significant changes will be notified via our website homepage or through email.

12. Contact Our Data Protection Officer (DPO)

If you have questions regarding your privacy, international shipments, or data usage, please contact us:

• Email: support@codexpackaging.com
• Address: 8117 Rancho Paraiso NW,Albuquerque
  New Mexico,USA. 87120 , 1078 Stratford Road B28 8AD,UK